Terms of use.

Effective date: 14 November 2026

Upshot is made by BMB Enterprises Ltd ("we", "us"), a company registered in England & Wales (company number 11309655). Upshot was previously called Minuted; these terms replace the Minuted terms.

Licence

Upshot is licensed, not sold, to you under Apple's standard licence agreement for apps from the App Store. The terms on this page are additional terms between you and us for your use of Upshot on iPhone, iPad and Mac.

Upshot Basic

Upshot is free to download and use. Upshot Basic is an optional auto-renewing monthly subscription that adds your own meeting types and guidance, a choice of notes model, on-device models, asking across meetings, and the option to connect your own Claude, ChatGPT or company AI server. The price is shown in the App Store before you buy. Apple Intelligence notes stay free and available whether or not you subscribe.

• Payment is charged to your Apple Account when you confirm the purchase, and again at the start of each renewal period.
• Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel it at any time in your Apple Account settings, under Subscriptions.
• Refunds are handled by Apple at reportaproblem.apple.com. We can't issue refunds on Apple's behalf.
• If your subscription ends, Upshot goes back to the free features. Your meetings and notes stay on your device.

Using your own AI provider

Connecting Claude, ChatGPT or your company's server is optional. If you do, you are responsible for the key and for any charges from that provider. We don't control those services and aren't responsible for their availability, models, pricing or outages. You must follow the provider's own terms. See the privacy policy for what is sent when you use this option.

AI-generated notes

Transcripts, speaker labels, notes and answers are produced by AI and can be wrong or incomplete. Upshot checks notes against the transcript, but it is a helpful tool, not a source of truth. Check anything important before relying on it, especially for decisions, commitments, or legal, medical, financial or safety matters.

Recording responsibly

You are responsible for using Upshot lawfully, including telling people a meeting is being recorded and getting their consent where the law requires it. Recording laws vary between countries and situations.

No warranty and liability

Upshot is provided "as is". To the fullest extent the law allows, we exclude all warranties and aren't liable for any loss arising from your use of the app, including loss of data or interruptions. Nothing in these terms limits liability that can't be excluded under English law. If you are a consumer, you keep your legal rights.

Changes

If we change these terms, we'll update this page and the effective date above.

Law

These terms are governed by the law of England & Wales.

Contact

BMB Enterprises Ltd
Fao Workwell Accountancy, Ground Floor East Hyde
38 Clarendon Road, Watford, Hertfordshire
WD17 1HZ, England
hello@bmbenterprises.ltd